Thank you for shopping with Habrok Bikes. We value your trust and strive to ensure that every customer is completely satisfied with our products and services. However, we understand that sometimes a product might not meet your expectations. This Return & Refund Policy describes the conditions under which you can return products purchased from us and request replacements, exchanges, or refunds.
By placing an order on https://habrokbikes.in, you agree to the terms and conditions outlined below.
1. Eligibility for Return
You may request a return or exchange under the following conditions:
The product is defective, damaged, or significantly different from its description on our website.
The product is unused, in its original condition, and in its original packaging with all tags, manuals, and accessories included.
The return request is initiated within 7 days from the date of delivery.
2. Non-Returnable Products
Certain items are non-returnable for reasons related to hygiene, safety, and customization. These include:
Used or assembled bicycles
Customized or special-order bicycles and components
Spare parts that have been installed or used
Accessories like helmets, gloves, and apparel if used
Products marked as “Final Sale” or “Non-Returnable” on the product page
If you are unsure whether your product qualifies for return, please contact us before initiating the return process.
3. Return Process
Step 1: Initiate a Return Request
Contact our customer service team within 7 days of receiving your order via:
